Dental Nachos Supreme Presents: The Dirty Dozen: 12 Challenges Every Dental Office Faces
- Learn how to get patients to show up and pay before their treatment
- Examine how to set and reach goals to build a culture of winning in the office.
- Discuss a paradigm shift and how it can change your practice
- Differentiate and Respect the phone to get more new patients
Meet Your Instructor
Laura Hatch is known internationally as the Leader in Dental Front Office Solutions and Training. A keynote speaker, author, and coach, Laura is best known as the founder of Front Office Rocks™, a virtual training platform for dental teams. Front Office Rocks™ offers virtual training in all areas of the dental office and teaches the importance exceptional customer service. Using her unique style and interactive delivery methods, Laura loves to help dental teams learn the systems and methods to achieve unprecedented results. Through this work, she has become a mentor to her clients & her colleagues and in response, she has continued to expand the Front Office Rocks™ program with new and innovative training protocol to help take her dentists and their teams to the next level. Laura is a best-selling author of her book “Step Away from the Drill” and a member of the National Speaker’s Association, the Speaking Consulting Network, the Academy of Dental Management Consultants and a Fellow of the American Association of Dental Office Managers. She is a SCN Spotlight on Speaking 2nd place champion, a Dentistry’s Got Talent speaking winner, and was named one of the 2016 Top 25 Women in Dentistry.