Dental Nachos Supreme Presents: The Dirty Dozen: 12 Challenges Every Dental Office Faces


This course addresses the challenges we face daily in the dental practice and shows you how a team that works together effectively and efficiently is better able to focus on patients and offer the best experience in your office to continually exceed patient expectations and provide rock star customer service. Attendees will learn how to be proactive to the challenges, set smarter goals and continually improve.

1 CE credit


Dental Nachos Supreme Presents: The Dirty Dozen: 12 Challenges Every Dental Office Faces

with Laura Hatch

1 credit CE — AGD code 550

Educational Objectives:

  • Learn how to get patients to show up and pay before their treatment

  • Examine how to set and reach goals to build a culture of winning in the office.

  • Discuss a paradigm shift and how it can change your practice

  • Differentiate and Respect the phone to get more new patients

Meet Your Instructor

Laura Hatch

Laura Hatch is known internationally as the Leader in Dental Front Office Solutions and Training. A keynote speaker, author, and coach, Laura is best known as the founder of Front Office Rocks™, a virtual training platform for dental teams. Front Office Rocks™ offers virtual training in all areas of the dental office and teaches the importance exceptional customer service. Using her unique style and interactive delivery methods, Laura loves to help dental teams learn the systems and methods to achieve unprecedented results.
Through this work, she has become a mentor to her clients & her colleagues and in response, she has continued to expand the Front Office Rocks™ program with new and innovative training protocol to help take her dentists and their teams to the next level.
Laura is a best-selling author of her book “Step Away from the Drill” and a member of the National Speaker’s Association, the Speaking Consulting Network, the Academy of Dental Management Consultants and a Fellow of the American Association of Dental Office Managers. She is a SCN Spotlight on Speaking 2nd place champion, a Dentistry’s Got Talent speaking winner, and was named one of the 2016 Top 25 Women in Dentistry.


How do I access this course?

After purchasing, you will have access to a video recording of a live event.

Do I get CE credit for watching the video?

Yes, after watching this course you will take a quiz through CEZoom which will qualify you for 1 CE credit.